The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 2 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), including: your name, email address, postal address, payment information, and the details of the product that you order. You may also choose to provide me with additional personal information (for a custom or personalized order, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
-As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
-When you have provided your affirmative consent, which you may revoke at any time.
-If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
-Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as the postal system and delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
-Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
-Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Jessica Yaw, am the data controller of your personal information. If you have any questions or concerns, you may contact me at email@example.com. Alternately, you may mail me at: Jessica Y. 935 Essex Pl., Mason, OH 45040
Wholesale pricing is available for independent retail businesses. If you're interested in Meadowlark products, send us a note!
Our products are natural + minimally processed.
Average shelf life varies from 6 - 9 months. Please keep your new goodies out of heat, sunlight and humidity to extend shelf life.
During hot weather it's advised to refrigerate any balms, creams or salves for 15 minutes prior to use. The ingredients have a naturally low melting point and may need to "firm up."
If you live in a hot climate, we have non-toxic reusable cold packs for purchase. The cold packs help to reduce potential melting, ensuring your order arrives intact.
In cold weather, products may be a firmer consistency. Simply warm in your hand before application.
With any new product it's always best to spot test 24-hours prior to application.
We are not responsible for adverse reactions to product. It is the customer's responsibility to test for skin sensitivities prior to use.
To Spot Test: Apply a small amount of product covering 1/2 to 1 inch of the inner forearm. After 24 hours if no reaction has occurred, proceed!
Please do not use if you notice redness, irritation or other reactions.
All US orders ship via USPS First Class and Priority Mail. Tracking information is available in your Etsy Purchases and also emailed to you on the shipment date. Most packages are delivered within 1 to 5 business days.
-We don't ship orders on weekends or national (USA) holidays
-"Processing" is the time needed to create, bottle and package your order *before* it's shipped.
-To view processing time per item, click on the "Shipping & Policy" tab
-Always check the Shop Announcement at the top of our home page for the most current information!
Due to our strict hygiene standards, we do NOT accept returns of any Meadowlark products that have been used, sampled, trialed, tested or have the safety seal broken, removed, altered, compromised or missing.
Only products in their original sealed packaging may be returned. Once product is delivered successfully to Meadowlark in their original intact state, your funds will be returned or product will be exchanged. Returns are subject to a 15% restocking fee.